FAQ

Frequently Asked Questions

How does Ornament Fundraiser work?
Choose the organization and seller you want to support, select an ornament, personalize it, and place your order online. Your purchase is then credited to that fundraiser.

How much money does my purchase raise?
Each ornament purchased raises $5 for the fundraiser you choose to support.

Do I need a seller’s special link to order?
No. If you don’t have a seller link, you’ll be able to find the organization and choose the seller you want to support.

Can I order more than one ornament?
Yes. You can order multiple ornaments in the same transaction, and qualifying purchases will be credited to the fundraiser.

Can I personalize my ornament?
Yes. Many of our ornaments can be personalized with names, dates, family details, team information, or other wording depending on the design.

What if I make a mistake in my personalization?
Contact us as soon as possible at fundraisers@lasercompany.ca. Because ornaments are personalized, changes may not be possible once production has started.

How will I receive my order?
Available options may include shipping to your address, free group delivery through the fundraiser after the campaign closes, or local pickup. The options available for your order will be shown at checkout.

When will my ornament be ready?
Production times may vary during the Christmas season. Current turnaround information will be shown on the website during the fundraiser period.

What happens if an order is cancelled or refunded?
Cancelled or refunded items will no longer count toward the fundraiser total.

Who makes the ornaments?
The ornaments are designed and produced by The Great Canadian Laser Company, a small family run business in Nova Scotia.